SERVPRO of Northwest San Antonio - San Antonio, Texas

Marsha Snead

To the ServPro water mitigation Team that began as an unwanted gift during this Christmas season, but has now become a much appreciated and and best gift ever! This past Friday ServPro responded to my emergency call for help (water flooding) by sending out Kings and Josiyah, which I identified as my Dynamic Duo. On Saturday, Dylan and Daniel was sent out to continue rhe work. Then yesterday and today (Monday and Tuesday), Jonathan and Jeremy came out to do necessary demo work. The progression from a dynamuc duo to a SUPER-6 team leaves me with a deep and sincere appreciation for their concerted efforts, dedicated work ethics, proficiency and pride in what they do. No one wants this situation to happen, least of all during the holidays, but I applaud my SUPER -6 ServPro team as they continued to provide unrivalled service to minimize an overwhelming situation from a customer's (Me) point of view. Thank you Super-6 for caring enough!

Courtney Winston

Loved John, Art, and Mario!!!!! I swear they are the cleanest people I have ever met! They tore out some sheet rock in our living room, office, and laundry. Not a speck of dust was left behind. Not to mention they wear the nicest guys! I hope we never have an emergency situation again but if we do, we are soooooooooo calling them back! They were AWESOME!!! They are absolutely a five star business with five star people!!

Chez and Aaron Courts

We had a busted pipe in our laundry room and these guys were sent out to mitigate. Sebastian was extremely helpful and patient while getting the situation under control for the night. He explained everything he was doing and what the next steps were going to be. Marshal and Kings were also vey helpful in taking care of the remaining mitigation the next day. No concerns from any of them while there were in my home, they went straight to work and were quick and courteous. We’re thankful they came out!

Dorothy Schulze

We experienced water damage that was much more extensive than it first appeared. Servepro was sent by our insurance company to handle the water mitigation. The initial team was led by Logan along with Antonio and John. They were very professional, polite, and pleasant. Later, Beatrice, Victor, and Pedro arrived to continue the packing up. They too were very pleasant to have in our home during what is a stressful event. They did a very professional and careful job of packing up all of our belongings. I cannot say enough good things about both of these Servepro teams.

Yahira Melgard

Bea, Anna Maria and Rogelio are amazing. My house flooded and they came to help me pack everything. Very professional, sweet and discreet. Made me smile throughout this process and also my God were they fast! ?

Christopher Wagner

Johnathan did a great job explaining the process and answering my many questions. Demonstrated great customer service and performed his job well. I hope the rest of the service can live up to his example.

Marshall and Kings came in today and continued the excellence that Johnathan displayed.

David Ware

Outstanding performance and professionalism that is unmatched. The attention to detail and care for my items in my home was amazing and I felt really comfortable with their workmanship. I would like to personally thank Robert, Amber, kings, Tristan, and Jacob for their hard work. Job well done!!!

Regina

Rogelio, Kings, Robert, Daniel, Tristan, Jonathan, Jeremy did an amazing job with my parent’s house restoration. I was very meticulous about making sure nothing was missed with cutting out the drywall, drying the carpet, etc. Everyone assigned to this job was very polite and the customer service was excellent. I would highly recommend this company!