SERVPRO of Chino/Chino Hills - Chino, California

Clifford Craft

Fernand and his team have been amazing helping deal with the mess the flood created. The team was fast and efficient and Fernand always kept me informed of everything that was happening. He also answered any questions I had, pretty much 24 hours a day. Outstanding!

Jim Twaddell

Had a fire at our house in the back room. My insurance called serve pro. Fernand, Kevin and Philippe were in charge. All 3 were very good at communicating what each step. They mitigated the smoke damage and cleaned everything. And I mean everything. My house has never been this clean!! All the people who came to work were very courteous and nice which made this chaotic time a little easier. Highly recommend this company and these young men in particular.
Thank you for all the effort and kindness.

Kristie Kessel

Fernando and his Team were Great to work with. Very thorough on describing the procedure of the project. Also, very clean and tidy when setting up and tearing down. I appreciate their work and will definitely recommend their services. Thank you Fernando!!

Joe H Robles

We had major water damage to the entire first floor of our house. Fernand his team were great and Fernand was in constant contact with my insurance company to keep things moving along smoothly. We were pleased with their service and would recommend them to others. We are also using Servpro to repair all the damage as well. We are sure the service from them will continue to be great and can't wait to move back in to our repaired home.

Kevin Do

SERVPRO has been fantastic! Ferdnand and his team are professional, punctual, and reliable in getting the job done. If I ever need an update I can call or text Ferdnand and expect a response very quickly. Great team out there!

Lucille Tapia

The insurance company dispatched Servpro of Chino and Chino hills.

Ferdinand arrived to my property and help me throughout the loss, he gave me all of the information and advised me of what to expect from the insurance company. Very detail oriented and great at communicating.
The demolition team Chris and Felipe were at my property and did an excellent job they installed plastic containments throughout the house before they did any demolition and are very clean.

The Reconstruction team will be performing the repairs at my property

Would definitely recommend

Aurora

(Posting on behalf of the homeowners)

We did not end up needing ServPros services as originally thought (the homeowners went with a company that was able to handle the entirety of the repairs) HOWEVER, the experience they did have with this Chino location was wonderful! Fernand was very friendly and professional. Even when the homeowners explained why they would not require their services, Fernand was gracious and unbothered. He never once lost his long-term commitment to treating each customer, past and present, with dignity and respect. We would highly recommend this company! Well done!

Julianna Thai

ServPro is the best! I had a water leak and through my insurance, ServPro called me right away to set up an appointment. Fernand was so awesome! Not only was he professional, he was also caring and understanding. He took his time to answer all my questions & concerns. I’m really grateful for him. His team, Chris & Kevin were also wonderful! These guys worked hard to remove all the damage walls & flooring. They did it with care & respect to my house which I truly appreciate! If I ever have another water leak to my house, ServPro would be the first I call on! I can’t say thank you enough! This company provides excellent customer service & they go above & beyond for their customers!